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Case study · [Client name]Cited by ChatGPT for category-defining queries within 6 weeks.
[Client] needed to be the answer when buyers asked AI engines about [category]. We rebuilt the structural foundation and content model — and they became the cited source.
What was at stake
[Client] had been the category leader in traditional search for years — but AI search was reshaping how their customers discovered solutions, and competitors were getting cited in answers [Client] had built the category for. The problem wasn't visibility in Google. It was visibility in the answer engines their customers were starting to use first.
[Optional second paragraph adding nuance: internal politics, prior failed attempts, the specific moment that triggered the engagement, etc.]
Three phases. One playbook.
Audit
We mapped exactly how AI engines saw [Client] today, what they cited (and didn't), and where competitors were eating share. Output: a prioritized punch list of fixes ranked by impact.
Structure
Schema markup, semantic refactor, and content model overhaul. We rebuilt the way [Client]'s pages described themselves so AI engines could quote them with confidence.
Amplify
Citation-ready content for the queries that mattered most. Plus monitoring across ChatGPT, Perplexity, Gemini, and Claude — we tune what we publish based on what's getting cited.
What the work looked like
What changed.
The "at a glance" stats are the headline. Here's what they mean in context.
- [X%] share of AI citations across ChatGPT, Perplexity, and Gemini for [Y] target queries — up from [Z%] at kickoff.
- [Y] new categories where [Client] is now the first source AI engines pull from.
- Direct-to-domain traffic from AI surfaces lifted [X%] over [Y] months — measured via referrer tagging and post-AI-cite attribution.
- The team now ships every new page through the citation-ready content model — compounding visibility with each publish.
"[Long-form quote from a named stakeholder — what working with Generation Web was actually like, what surprised them, what made the difference. Specific beats vague every time.]"
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